Terms of service
Terms of Service
OVERVIEW
This website is operated by Someone Said Gift. Throughout the site, the terms “we,” “us,” and “our” refer to Someone Said Gift.
Someone Said Gift provides this website, including the information, products, features, and services available through it, subject to your acceptance of these Terms of Service (“Terms”) and any policies referenced herein.
By visiting our website, placing an order, or otherwise using our services (collectively, the “Service”), you agree to be bound by these Terms.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use the Service.
Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products to you.
1. ONLINE STORE TERMS
By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian where required by applicable law.
You may not use our website or products for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using the Service.
You must not introduce viruses, malicious code, or other technology intended to interfere with or damage the Service, website, or other users.
We reserve the right to suspend or terminate access to the Service where these Terms are violated.
2. PRODUCTS & PRODUCT INFORMATION
We make reasonable efforts to present our products, photographs, descriptions, dimensions, materials, colors, and other information as accurately as possible.
However, colors and appearance may vary slightly depending on your device, screen settings, lighting, photography, and natural variations in materials.
Product availability may change without notice. We reserve the right to modify or discontinue products and to limit quantities where reasonably necessary.
Certain products may be made-to-order, personalized, customized, or prepared specifically for the recipient. Additional conditions may apply to returns, exchanges, modifications, or cancellations of these products as described in our Refund & Return Policy.
3. PRICING & PAYMENT
All prices displayed on the website are shown in the currency indicated at checkout and may change without notice.
We make reasonable efforts to ensure pricing is accurate. If an obvious pricing or product information error occurs, we reserve the right to correct the error and, where appropriate, contact you before fulfilling the affected order.
Applicable taxes, shipping charges, or other charges will be displayed or calculated where required during the ordering or checkout process.
Payment must be successfully authorized before an order can be processed.
Payment information is processed through secure third-party payment providers. We do not directly store complete payment card information unless expressly stated otherwise.
4. ORDERS
Submitting an order does not necessarily guarantee acceptance or fulfillment.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment issues, pricing errors, product availability, unusual purchasing activity, or violations of these Terms.
If we cancel an order after payment has been successfully collected, we will issue an appropriate refund for the canceled portion.
You agree to provide accurate and complete billing, shipping, contact, and payment information when placing an order.
5. SHIPPING & DELIVERY
Someone Said Gift currently ships to eligible addresses within the United States.
Available shipping methods, costs, and estimated delivery times are displayed at checkout. Delivery estimates are not guaranteed delivery dates unless expressly stated otherwise.
Delivery times may be affected by carriers, weather, holidays, destination, incorrect addresses, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
If you notice an error after placing an order, please contact us as quickly as possible at info@someonesaidgift.com. We will make reasonable efforts to assist, but changes cannot be guaranteed once production or fulfillment has begun.
For current shipping methods, costs, estimated delivery times, and related information, please review our Shipping Policy.
6. RETURNS, REFUNDS & REPLACEMENTS
Someone Said Gift offers a 30-Day Money-Back Guarantee on eligible items, subject to the conditions described in our Refund & Return Policy.
Eligible return requests must be made within 30 days of delivery.
Personalized, customized, or made-to-order products may be subject to different return conditions because they are created specifically for the customer.
If an item arrives damaged, defective, or incorrect, please contact us promptly so we can review the issue and provide an appropriate resolution, which may include a replacement or refund.
Returns, refunds, replacements, damaged items, incorrect orders, and related requests are governed by our Refund & Return Policy.
Nothing in these Terms limits any mandatory consumer rights available to you under applicable law.
7. ORDER CHANGES & CANCELLATIONS
Because some of our gifts are made or prepared specifically after an order is placed, orders may enter production or fulfillment shortly after purchase.
If you need to modify or cancel an order, contact us as quickly as possible at info@someonesaidgift.com.
We will make reasonable efforts to accommodate your request, but modifications or cancellations cannot be guaranteed after production or fulfillment has begun.
8. INTELLECTUAL PROPERTY
Unless otherwise indicated, the website and its content—including branding, graphics, text, photographs, designs, logos, page layouts, and other original materials—are owned by or licensed to Someone Said Gift and are protected by applicable intellectual property laws.
You may use the website for personal, non-commercial shopping purposes.
You may not reproduce, distribute, modify, sell, commercially exploit, or otherwise use protected website content without permission from the applicable rights holder.
9. CUSTOMER CONTENT, REVIEWS & FEEDBACK
If you voluntarily submit a review, photograph, testimonial, comment, suggestion, or other content to us, you represent that you have the right to provide that content and that it does not violate another person's intellectual property, privacy, or other legal rights.
You remain responsible for the content you submit.
Where permitted by law, you grant Someone Said Gift permission to use content voluntarily submitted for publication in connection with our website, products, customer service, and marketing.
We reserve the right to remove content that is unlawful, fraudulent, abusive, misleading, infringing, or otherwise inappropriate.
We do not require positive reviews and do not guarantee publication of every submission.
10. PERSONAL INFORMATION & PRIVACY
Your submission and use of personal information through our website is governed by our Privacy Policy.
Third-party services involved in payments, fulfillment, shipping, analytics, and other store operations may process information according to their own applicable privacy policies and terms.
11. THIRD-PARTY SERVICES & LINKS
Our Service may rely on or contain links to third-party platforms, payment providers, shipping carriers, applications, or other services.
We are not responsible for third-party websites or services that we do not own or control.
Your use of third-party services may also be governed by the terms and policies of those providers.
12. ERRORS & INACCURACIES
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, or other content.
We reserve the right to correct such errors and update information where appropriate, subject to applicable law.
If an error materially affects an order you have already placed, we may contact you to explain the issue and provide appropriate options.
13. PROHIBITED USES
You may not use the website or Service:
- For unlawful or fraudulent purposes;
- To violate the rights of others;
- To infringe intellectual property rights;
- To submit false or misleading information;
- To transmit viruses, malware, or harmful code;
- To interfere with the security or operation of the website;
- To collect personal information about others unlawfully;
- To spam, phish, scrape, crawl, or otherwise misuse the Service;
- To impersonate another person or misrepresent your identity; or
- To engage in conduct that violates applicable laws or these Terms.
We may restrict or terminate access to the Service for prohibited use.
14. DISCLAIMER OF WARRANTIES
We make reasonable efforts to provide an accurate, secure, and reliable shopping experience.
However, to the maximum extent permitted by applicable law, we cannot guarantee that the website will always operate without interruption, delay, technical error, or other service disruption.
Except for warranties or consumer protections that cannot legally be excluded, the Service is provided on an “as available” basis.
Nothing in these Terms excludes or limits rights or warranties that cannot lawfully be excluded.
15. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Someone Said Gift and its affiliates, employees, contractors, service providers, and suppliers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or Service.
Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.
Nothing in these Terms limits liability where doing so would be prohibited by law.
16. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Someone Said Gift and its affiliates, employees, contractors, and service providers from claims arising from your unlawful use of the Service, violation of these Terms, or infringement of another party's rights.
17. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.
The remaining provisions will continue in full force and effect.
18. ENTIRE AGREEMENT
These Terms, together with the policies referenced on our website, constitute the agreement between you and Someone Said Gift concerning your use of the Service.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.
19. GOVERNING LAW
These Terms and your use of the Service will be governed by the laws applicable to Someone Said Gift and your transaction, subject to any mandatory consumer protection rights or laws that may apply.
Nothing in these Terms is intended to deprive consumers of protections that cannot legally be waived.
20. CHANGES TO THESE TERMS
We may update these Terms periodically to reflect changes to our products, services, business practices, or legal requirements.
The current version will be published on this page.
Your continued use of the Service following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
21. CONTACT US
Questions regarding these Terms of Service or an order may be directed to:
Someone Said Gift Customer Care
Email: info@someonesaidgift.com